INTRODUCTION

IN ANY ORGANISATION, CONFLICTS OCCUR EVERY-DAY!

NO ONE CAN ESCAPE FROM THEM! BUT WE CAN CONTROL HOW WE REACT TO THEM!

CONFLICT CAUSES STRESS, LOW MORALE AND DECREASED PRODUCTIVITY.

OBJECTIVE

THIS WORKSHOP IS FOR LEADERS WHO WANT TO LEARN SKILLS THAT WILL PREVENT AND RESOLVE CONFLICTS AND ENSURE A BETTER WORKING ENVIRONMENT.

THE MOST IMPORTANT ASPECTS DEALT WITH ARE: